Rental Policies

Booking & Payment

  • Full payment is required at the time of booking to secure your rental.

  • Rentals are reserved on a first-come, first-served basis. We cannot hold dates without payment.

  • Pricing varies by bounce house size and rental duration. All prices are clearly listed at the time of booking.

Cancellations & Refunds

  • Cancellations made 7 or more days before the scheduled rental date are eligible for a full refund.

  • Cancellations made between 3–6 days before the scheduled rental date will receive a 50% refund.

  • Cancellations made within 48 hours of the rental date are non-refundable, unless the cancellation is due to inclement weather (see below).

Weather Policy

  • The safety of our clients is our top priority. In cases of severe weather such as high winds, lightning, or heavy rain, we may cancel or reschedule your rental.

  • If weather conditions require cancellation prior to delivery, you will be offered the option to reschedule or receive a full refund.

  • Once the unit is set up and accepted on-site, no refunds will be issued for weather-related issues.

Setup Requirements

  • The setup area must be flat, clean, and free of debris, including sharp objects, rocks, branches, or animal waste.

  • The area must be within 100 feet of a grounded electrical outlet capable of powering a blower continuously during use.

  • The surface type (grass, concrete, pavement, etc.) must be communicated in advance during booking.

  • Sprinkler systems should be turned off and clearly marked to avoid damage.

Cleaning & Damage

  • All units are cleaned and sanitized before delivery.

  • A cleaning fee may be charged if the unit is returned excessively dirty, including but not limited to food, drink, gum, or silly string.

  • Renters are responsible for any damage caused by misuse, sharp objects, or failure to follow safety instructions.

  • If equipment is damaged beyond normal wear and tear, repair or replacement charges will apply.

Supervision & Safety

  • Adult supervision is required at all times while the bounce house is in use.

  • Users must remove shoes, eyeglasses, and sharp objects before entering.

  • Rough play, flips, climbing on walls, or exceeding occupancy limits is not permitted.

  • Only children of similar size should use the bounce house at the same time to prevent injury.

Rental Duration

  • Half-Day Rental: 9:00 AM – 2:00 PM or 3:00 PM – 8:00 PM

  • Full-Day Rental: 9:00 AM – 8:00 PM

  • Full Weekend Rental: Saturday 9:00 AM – Sunday 8:00 PM

Liability

  • Renters assume full responsibility for users of the equipment during the rental period.

  • A signed liability waiver is required before delivery.

  • Hudson Valley Bounce is not liable for any injuries or property damage incurred during the rental period.